Thank you for shopping with Mytheresa. We hope that you’re pleased with your order. All customized items, items from the LIFE category, and all items marked final sale are non-returnable and non-exchangeable. With the exception of customized items, items marked final sale and items from the LIFE category, for regular price marked items, you can return or exchange a purchase within 30 days of receipt as provided below. Physical Gift Cards and eGift cards are non-returnable.

For returns, please follow the instructions for returning with the same carrier that shipped your order. For exchanges, please see the information below.